Karthi Tours and Travels (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We CollectWhen you use our website or services, we may collect the following types of information:

• Personal Information: such as your name, phone number, email address, and travel details when you fill out a booking or inquiry form.
• Device Information: such as your IP address, browser type, and operating system, collected automatically when you browse our website.
• Usage Data: information about how you interact with our website, including the pages you visit and the time you spend on them.

How We Use Your InformationWe may use the information collected for the following purposes:

• To process and confirm your travel bookings.
• To respond to inquiries and provide customer support.
• To send you updates, offers, or promotional announcements (if you subscribe).
• To improve our website, services, and customer experience.
• To comply with legal requirements and prevent fraudulent activity.

Sharing of InformationWe do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With service providers (such as airlines, bus operators, hotels, and car rental companies) for the purpose of fulfilling your booking.
• If required by law or to respond to legal processes.
• To protect our rights, safety, and the safety of our customers.

Data SecurityWe use appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.
Your RightsIf you are a resident of the European Union or other regions with data protection laws, you may have the following rights:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to certain types of processing.
• The right to data portability.

To exercise your rights, please contact us using the details below.
Links to Other WebsitesOur website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.
Contact UsIf you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Karthi Tours and Travels
Mobile: +91 97898 69955
Email: karthitourism1988@gmail.com
Address: First Floor, 148-A, Desiga Nanthapuram, Power Line, Chennai, Tamil Nadu – 600039

At Karthi Tours and Travels, we aim to provide reliable services and ensure customer satisfaction. Please read our policy regarding cancellations and refunds.

• CancellationsCustomers may request a cancellation by contacting us directly at karthitourism1988@gmail.com or by phone at +91 97898 69955.
• Cancellation requests must be made at least 48 hours before the scheduled travel or check-in date.
• Cancellations made less than 48 hours before the travel date may not be eligible for a refund, depending on the airline, bus operator, or hotel policies.
• RefundsApproved refunds will be processed within 7–10 business days using the same method of payment used for the booking.
• Refund amounts will depend on the policies of the airline, bus operator, hotel, or other service providers.
• Service charges, booking fees, or administrative costs may be deducted from the refund.
• Non-Refundable Cases“No Show” bookings where the passenger does not arrive for the scheduled travel.
• Non-refundable airline tickets or hotel bookings as per supplier policies.
• Cancellations made after the cutoff time stated in the booking confirmation.

Contact for Refunds
Email: karthitourism1988@gmail.com
Mobile: +91 97898 69955

Welcome to Karthi Tours and Travels. By using our website or services, you agree to the following terms and conditions.

• GeneralThe website provides travel booking services, including bus tickets, flight tickets, tour packages, hotel reservations, and car rentals.
• By placing a booking, you confirm that all details provided are accurate and you are legally capable of entering into a contract.
• Services & PricingAll services are subject to availability.
• Prices are subject to change without prior notice, depending on airline, bus operator, or hotel policies.
• Any discounts or offers are valid only for the period specified.
• PaymentsFull payment is required at the time of booking unless otherwise stated.
• We accept payment through the methods listed on our website.
• Cancellations & RefundsCancellations and refunds are subject to our Refund & Cancellation Policy.
• Certain bookings (such as discounted tickets, promotional fares, or non-refundable hotel rooms) may not be eligible for refunds.
• LiabilityWe act as an intermediary between customers and service providers (airlines, bus operators, hotels, etc.).
• We are not liable for delays, cancellations, loss, or damages caused by third-party providers.
• Customers are responsible for verifying travel documents, identification, and compliance with government regulations.

Governing LawThese Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

Contact Us
Karthi Tours and Travels
Mobile: +91 97898 69955
Email: karthitourism1988@gmail.com
Address: First Floor, 148-A, Desiga Nanthapuram, Power Line, Chennai, Tamil Nadu – 600039